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Course Description

For many in the policing profession, Community Policing has become just another buzz word or catchy phrase highlighted on your department's website. Effective Community Policing is not about having more community cookouts and holding more mundane community meetings. Community Policing is an organizational crime reduction philosophy focused on Customer-Centric-Policing strategies to reduce crime and to enhance customer engagement and accountability in the problem-solving process. This course is designed to:
  • Provide evidence-based policing strategies to effectively identify and reduce violent crime 
  • Transition away from a number driven and stat focused organization to measuring what matters
  • Stop chasing calls for service
  • Proved a clear and defined pathway to move your organization from reactive policing to a strategic focus on proactive, preventive, and predictive model of policing
  • Build better customer engagement and customer accountability in your problem-solving process
  • Identify barriers within a police organization that can impact trust, effective communication, productivity, and motivation between police and their customers
  • Sustainable strategies to improve police-customer relationships
At the completion of this course, the participant will have gained a deeper understanding and appreciation of Community Policing from an organizational perspective, the value of Customer-Centric-Policing, incorporating effective crime reduction strategies into daily patrol and investigative functions, and discovering how procedural justice and police legitimacy can impact the police-customer relationship.
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